Banking Insights

August 03, 2020  |  by Matthew Phillips

Focusing solely on meeting the short-term needs of customers is a missed opportunity. FIs seeking opportunity in the challenges of today will be using this new, more digital-dependent retail banking landscape as a springboard to reimagine their entire customer journey. Successful initiatives will drive cost savings, a sharper competitive edge, and, importantly, the best possible service for customers.

December 09, 2019  |  by Matthew Phillips

Can fraud be calculated and predicted?

November 14, 2019  |  by Diebold Nixdorf

DN Series was designed to combat security threat vectors with industry-leading innovations that will reduce your ATM fleet’s overall security risk.

September 04, 2019  |  by Diebold Nixdorf

Satisfy your customer's risk-based security needs through a foundational level of security with the ability to layer added protections and better protect against physical, data and cyber threats. DN Series™ gives you peace of mind from unmatched end-to-end security solutions.

April 28, 2019  |  by David Phister

While the industry has been focused on preventing sophisticated digital attacks, criminals have reverted back to more low-tech attack methods to access cash—the latest being Transaction Reversal Fraud (TRF). Here's how you can combat it.

March 25, 2019  |  by B. Scott Harroff

Today’s criminals can find, purchase and/or download the details they need to plan an attack of any kind, whether their modus operandi is physical, cyber or data-related. That means financial institutions have to be prepared to fight on every front, but most security protocols still have gaps. In this blog, our security expert lays out the 5 most common security gaps, and how to fix them.

December 10, 2018  |  by Marcia Hirata

Do you view your ATM as part of your digital network? At its heart, the ATM is a computer that’s always on, and always connected. Yet it’s so physical in nature—a big terminal that spits out physical currency—it’s easy to think of it as only a physical touchpoint.

December 03, 2018  |  by Diebold Nixdorf

This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.

November 20, 2018  |  by B. Scott Harroff

Skimming, cardless ATM access, entering your PIN backward to call the police … we’re sorting through top Google questions re: ATM security.

October 15, 2018  |  by David Phister

"I can’t say enough about the importance of prioritizing security measures across your entire network, because criminals are constantly testing every single attack vector to see where you’ve let down your guard. When you shift your focus to cyber-attacks, they shift back to some of the oldest tricks in the book: namely, physical attacks on the ATM."